Terms and Conditions

Reservations

We distinguish between table reservations for up to 10 people, groups of 11 to 24 people and groups of 25 people or more.
We distinguish between reservation and reservation option and between booking offer and booking confirmation. Reservations can only be made directly with us. (By telephone or e-mail) We reserve either tables or rooms for our guests.
We reserve either tables or rooms for our guests. We charge a room rental fee for the reservation of our rooms.
Depending on the number of participants and the reservation situation, seating is arranged in different rooms:
• Schankraum (Tables for max. 10 people)
• Wilhelm Busch Hall (max. 112 people; if booked exclusively, we charge a room rental fee)
• Bel Etage (max. 52 people, room rental fee)
• Library (max. 24 people, room rental)
We reserve the right to choose the table, although we always endeavor to fulfill our guests' wishes.
We reserve the right to decide where groups are seated within our rooms, but further arrangements can be made.

The following applies to all reservations:

We do not allow political events. We also do not allow public events with an undefined number of guests. If, contrary to expectations, more guests arrive for a booked and confirmed event than the maximum capacity of our rooms allows (or agreed in advance), we reserve our domiciliary rights and exercise our right to prohibit entry to our rooms and, in the event of non-compliance, to cancel events and expel them from our rooms.

Table reservations

We hold table reservations for a maximum of 20 minutes. Please inform us immediately of any changes. We can be reached by telephone on 030 695 15 911. If we are unable to answer the phone immediately, please leave a message on our answering machine. We always listen to it promptly. The calendar entry of table and group reservations from 11 to 24 persons is considered a confirmed reservation and does not require a written form for legitimization. The complete and timely appearance of a group at the agreed time is a prerequisite. We reserve the right to cancel the reservation if more guests arrive than are registered for a table reservation or if they arrive at a different time than agreed in advance. We reserve the right to take recourse in the event of last-minute cancelations or no-shows.

Group reservations

You can make a booking for a group in the following ways:
When we get your booking request we will check if the requested date and time is possible and if so it will be written into our calendar. We can also make an optional booking.
An optional reservation is valid for a maximum of 14 days after it has been entered in the calendar. The option can be extended by arrangement. If we receive another request for the date, we will consult with you immediately and reserve the right to cancel the option if necessary.
For groups of 25 or more participants, or on request for groups of up to 24 people, we will provide a written booking offer. Food for groups of more than 25 participants will be served buffet style (from €34.50 plus room rental).
For groups of up to 24 people, please see Group reservations for groups of less than 25 people.
This offer will be communicated in writing by email until the booking is confirmed.
From the date of creation, an offer is valid for a maximum of 14 days and until it is converted into a booking confirmation.

An offer prepared by us based on your complete information includes the following points: • Names of the person making the reservation and the group. • Indication of the expected number of participants. • Date and time of the planned visit. • Seating within the Wirtshaus Max und Moritz (bar area, Wilhelm Busch Saal, Bel Etage, or library). • Contact information: telephone number(s) and email address(es). • Contact person on the evening of the reservation. • Program schedule with arrival time and, if applicable, departure time. Further program arrangements are possible. • Beverage selection with prices. We will bill you for the exact consumption. Opened bottles will be charged in full. Water bottles and glasses can be provided. We can monitor and communicate a budget agreed upon in advance. • Time of buffet opening: The buffet usually opens after the first drink has been served to all guests or as agreed. • Food selection with prices per person. The food selection will be agreed in advance. • Language of the individual menu: German, English, or other foreign languages are possible. •Invoice: see “Payment terms” below. •Room rental fee. •Additional requests with respective prices.

Please note: Buffet dismantling between approx. 10:30 p.m. and 11:00 p.m., or at another time by arrangement with the organizer. Depending on the à la carte business, we would like to point out that we will ask for the last orders approx. 1 hour after the kitchen closes (kitchen closes at approx. 11:00 p.m.), so that the event ends at 1:00 a.m. when the restaurant closes.

Group reservations for less than 25 people

The choice of dishes will be agreed in advance. You can choose whether you would like to select from our à la carte menu (Wiener schnitzel only by prior arrangement) or whether we should serve a menu agreed with you in advance. An individual menu can be arranged according to the wishes and budget of the group. In the event of cancellation at short notice or no-show, we reserve the right to claim compensation.

Payment modalities

We do not accept EC or credit card payments.
All prices quoted include 19% VAT for food and drinks.
Payment is made either in cash or against invoice and bank transfer, the method of payment is agreed in advance.
When invoicing with the request for bank transfer, we require your correctly named invoice address and, if necessary for your internal processing, cost center data.
We request that all invoice-relevant information be provided in advance.
In the case of foreign bank transfers, the customer is responsible for any fees incurred.
On the evening of the event, a hospitality receipt will be issued in duplicate. The receipt that remains with us is the basis for invoicing.
This receipt must include the name, company, e-mail address (if applicable) and signature.
We reserve the right to increase our prices appropriately if cost increases occur after conclusion of the contract due to market price increases and will inform you of this in good time.
A tip can be added to the invoice if necessary.
Advance payments can be made at any time before the event against invoice. As a rule, the amount to be paid is 50% of the food price to be accepted.

Further arrangements and additional costs

We charge additional costs for tablecloths, depending on the number of participants. The use of our in-house technology (TK) costs €25.00 per device plus VAT (microphone and projector). Additional technical equipment can be rented. Table decorations and flowers can be provided on request. Gema costs are borne by the customer.

Creating the seating plan, table plan, individual menu cards, and buffet signage (language: German or other foreign language), adding a company logo to our menu cards, booking our in-house DJs, or connecting mobile playback devices to our existing sound system (possible by arrangement and using your adapters). All of the above extras may incur additional costs. We will advise you individually. Cables and multiple sockets, tripod table and screen, also mobile screen possible, are provided free of charge. We do not serve tap water as table water. Bringing your own food and drinks is strictly prohibited. Exceptions require a written agreement. In such cases, we charge a service fee or corkage fee.

Booking confirmation / Binding number of participants (applies to buffet groups)

Once the booking has been confirmed, the number of participants provided is binding, i.e., the number of participants cannot be reduced, but additional participants may be accommodated upon agreement. We request that you sign and, if applicable, stamp (or provide a cost assumption certificate) the booking confirmation. The following cancellation conditions and deadlines apply from the moment the booking is confirmed: Up to 4 weeks before the event free of charge, up to 2 weeks before the event 50% and 1 week before the event 100% of the estimated food price, based on the number of participants specified at that time, plus an expense allowance for preparations made in the amount of $5.00 per person. We only accept cancellations sent by email. We would be happy to arrange an appointment to show you our rooms and discuss our terms and conditions. This can also be combined with a wine or beer tasting. Customer data is collected automatically and is subject to data protection.